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Artivo Innovations

Privacy Policy

This Privacy Policy explains how Artivo Innovations Ltd. collects, uses, stores, and protects your personal information when you visit our website, contact us, request a commission, or use our art and design services.

By using our website or contacting us, you agree to the terms of this Privacy Policy.

1. Who We Are

Artivo Innovations Ltd. provides digital art and creative design services, including 2D art, 3D art, character design, fantasy art, furry art, streamer logos, YouTube logos, avatars, emojis, comic art, VTuber character design, creature design, monster design, OC artwork, and SFW/NSFW commission work where applicable.

2. Information We Collect

We may collect the following information when you contact us, place an order, request a quote, or submit a commission brief:

  • Your name
  • Email address
  • Social media handle or username
  • Project details and commission requirements
  • Reference images or files you provide
  • Payment-related information
  • Communication history
  • Website usage data such as browser type, pages visited, and device information

For NSFW or 18+ commission requests, we may ask you to confirm that you are legally allowed to request such content. We do not knowingly provide adult services to minors.

3. How We Use Your Information

We use your information to:

  • Respond to your messages and enquiries
  • Understand your commission brief
  • Provide quotes and project timelines
  • Create and deliver artwork or design services
  • Process payments and invoices
  • Communicate project updates
  • Improve our website and services
  • Prevent misuse, fraud, or unauthorised activity
  • Meet legal, tax, and business record requirements

4. Legal Basis for Using Your Data

We only use your personal information when we have a valid reason to do so. This may include:

  • Contract: To provide the service you requested
  • Consent: When you choose to send us information or approve marketing communication
  • Legal obligation: To keep required business, tax, or payment records
  • Legitimate interest: To manage enquiries, improve our services, and protect our business

5. Commission Briefs, References & Artwork

Any references, ideas, descriptions, images, or files you send are used only to understand and complete your requested artwork or design project.

We do not sell your personal project details or private references to third parties.

Unless agreed otherwise, we may showcase completed artwork in our portfolio, social media, or website. If you want your commission to remain private, please tell us before the project begins.

6. Payments

Payments may be processed through third-party payment providers, banks, or invoicing platforms. We do not store full card details on our website.

Payment providers may collect and process your payment information according to their own privacy policies.

7. Cookies & Website Tracking

Our website may use cookies or similar technologies to:

  • Keep the website working properly
  • Improve website performance
  • Understand visitor behaviour
  • Support analytics, security, or marketing features

Essential cookies may be used to make the website function correctly. Non-essential cookies, such as analytics or marketing cookies, may require your consent depending on applicable law.

You can control or disable cookies through your browser settings.

8. Sharing Your Information

We may share limited information with trusted third-party services only when necessary, such as:

  • Payment processors
  • Email or hosting providers
  • Website analytics tools
  • Cloud storage or file transfer services
  • Legal, accounting, or tax advisors if required

We do not sell your personal data.

9. How Long We Keep Your Data

We keep your personal information only for as long as needed for the purpose it was collected.

Project and communication records may be kept for business, legal, tax, or dispute-resolution purposes. If your information is no longer needed, we will delete it or anonymise it where possible.

10. Your Rights

Depending on your location and applicable law, you may have the right to:

  • Request access to your personal data
  • Ask us to correct inaccurate information
  • Request deletion of your information
  • Object to certain types of processing
  • Withdraw consent where processing is based on consent
  • Request a copy of the information we hold about you

To make a privacy request, contact us at:

Email: [Add Your Email Address]

11. Data Security

We take reasonable steps to protect your personal information from unauthorised access, loss, misuse, or disclosure.

However, no online service can be guaranteed to be completely secure, so please avoid sending highly sensitive information unless necessary.

12. Age Restrictions

Our general services may be suitable for a wide audience, but NSFW or 18+ content is strictly intended for adults only.

By requesting NSFW or adult-themed artwork, you confirm that you are at least 18 years old or the legal age required in your country.

13. Third-Party Links

Our website may contain links to social media platforms, payment providers, portfolio pages, or other third-party websites.

We are not responsible for the privacy practices, content, or policies of third-party websites.

14. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.